RAYA Customer Experience is an award-winning business process outsourcing (BPO), contact center outsourcing (CCO) and CX solutions provider of over 20 years.
Our CX experts ensure customers are happy and loyal to global companies including Fortune 1000 companies in Europe, the Middle East, and Africa in 15 different languages.
Our Latest Blogs
IAOP® Names RAYA CX a Leader in the 2023 Global 100 Outsourcing List
RAYA CX Welcomes its New CEO Ahmed Aboulezz
Strong Results for RAYA CX’s FY 2022
RCX’s chatbot Ray won at GCXA 23
How Will CX Look Like in the Metaverse?
RAYA CX Participates in a Day of Service to Benefit the Children of 57357
10 Ways Investing in CX can Drive Your Business’ Growth
Raya is a Certified Top Employer 2023!
RAYA CX is celebrating 15 successful years with General Motors Middle East!
Our Easy 9-Step Guide on How to Turn Black Friday Customers into Your Everyday Customers
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RAYA CX EXPERTS!
What Experts Say About Us
“With a background in providing both digital and voice-based interactions, RAYA has cultivated a series of clients throughout the region, across both mature and emerging verticals”
“Your participation demonstrates a commitment to excellence and continuous improvement that is the hallmark of the outsourcing industry.”
“A good strategy is to put your employees first and provide better support and services to your clients. The product offers an easy way to find and execute tasks and automate repetitive tasks—a great tool, for pushing announcements and notifications to the employees.”
“These were good initiatives taken during the crisis to manage the situation. You worked well on employee satisfaction, and your CSAT scores improved, as did employee experience scores.”