RCX RESOURCES | RAYA Customer Experience

16 Sep

Raya CX Recognized by Everest Group as an Aspirant in CXM in EMEA

September 16, 2021
By RAYA CX
0 comments

Raya Customer Experience secured a position in Everest Group’s 2021 Customer Experience Management (CXM) PEAK Matrix® Assessment. Gai...

14 Sep

NEWS, PRESS RELEASES

Ahmed Refky Discusses CX Post Pandemic Future at the Voice Tech Summit

September 16, 2021
By RAYA CX
0 comments

Ahmed Refky, CEO at Raya CX had a talk with Ravi Saraogi, Co-founder and President (APAC), Uniphore at the Voice Tech Summit Middle E...

06 Sep

PRESS RELEASES

Raya CX Appoints Chief Revenue Officer

September 6, 2021
By RAYA CX
0 comments

With its most recent acquisition and expansion to North America, Raya CX appoints Sam Hanna as Chief Revenue Officer “Raya CX has...

30 Aug

PRESS RELEASES

Raya FutureTECH Becomes a World-Renowned GAN Launch Accelerator

September 6, 2021
By RAYA CX
0 comments

(Cairo – August 30th 2021) Global Accelerators Network (GAN) announced that Raya CX’ FutureTECH accelerator has joined its world’s mo...

15 Aug

BLOGS

How You Can Use Content Moderation To Protect Your Business

August 17, 2021
By RAYA CX
0 comments

In today’s world, marketing and audience acquisition are ever-changing spheres. This dynamic phenomenon is largely down to the world ...

04 Aug

PRESS RELEASES

RAYA CX Receives Recognition for Excellence from IAOP

August 4, 2021
By RAYA CX
1 comment

RAYA Customer Experience has received Recognition for Excellence in Strategic Partnerships from IAOP. This official recognition repres...

28 Jul

NEWS, PRESS RELEASES

RAYA CX Establishes a New Company in the U.S.

August 1, 2021
By RAYA CX
0 comments

(Cairo - July 2021) Under its strategy aimed at promoting expansion in global markets, providing premium services, and attracting new...

12 Jul

NEWS, PRESS RELEASES

RAYA Customer Experience Launches its Market Expansion Strategy by Acquiring Gulf CX

July 13, 2021
By RAYA CX
0 comments

As the world marches rapidly towards digitization, RAYA Customer Experience (RAYA CX) not only copes with the ongoing trends, but man...

05 Jul

NEWS, PRESS RELEASES

Refky Discusses RAYA CX’s Digital Transformation Leap with ICT Business

September 6, 2021
By RAYA CX
0 comments

As RAYA Customer Experience (RAYA CX), one of RAYA Holding subsidiaries, has acclaimed both domestic and international leadership in ...

30 Jun

CASE STUDIES

Revamping CX for a Renowned Automaker

July 11, 2021
By RAYA CX
0 comments

Low C-SAT scores, plus high Average Response Time and Turn-Around Time (TAT) were hurting a renowned automaker's CX before approaching ...