18 Aug BLOGS 3 Ways Great CX can Solve Major Startup Challenges August 18, 2022 By RAYA CX Customer experience is important to any company but when it comes to startups it’s a whole other ballpark. Startups have a unique set...Continue reading
16 Aug NEWS RAYA CX H1 2022 Earnings: Note from the CEO August 17, 2022 By RAYA CX 0 comments RAYA CX’s H1 2022 earnings report has been published. Our CEO, Ahmed Refky stated, “I’m glad to see the year-on-year growth across al...Continue reading
15 Aug BLOGS, WEBINARS Top 5 Tips to Humanizing Technology for Incredible Customer Experiences August 15, 2022 By RAYA CX 0 comments Our webinar Humanizing Technology to Drive the Future of Retail touched on many crucial points and featured #ecommerce and CX experts...Continue reading
02 Aug INTERVIEWS Refky on RAYA CX’s Transformation Growth and Expansions in ICT Magazine August 2, 2022 By RAYA CX RAYA CX CEO, Ahmed Refky was interviewed in the July issue of ICT Business Magazine. This special issue is dedicated to the IT and te...Continue reading
31 Jul BLOGS, CASE STUDIES RAYA CX Chatbot Ray in the IAOP Spotlight August 14, 2022 By RAYA CX We’re proud to have our very own chatbot Ray featured in the member spotlight by the International Association of Outsourcing Profess...Continue reading
19 Jun NEWS RAYA CX and Palm Hills Developments Celebrating a Successful 5-Year Partnership of CX Excellence June 19, 2022 By RAYA CX This month RAYA CX and Palm Hills Developments celebrated their 5-year partnership going strong with the attendance of the VP of Clie...Continue reading
14 Jun WEBINARS Sam Hanna on CX Challenges, Data, and Technology in Interview with CX Live June 15, 2022 By RAYA CX Watch our CRO, Sam Hanna share his insights on the main CX challenges, the importance of data analytics as well as many CX issues in ...Continue reading
08 Jun NEWS RAYA CX GETS CERTIFIED BY COPC FOR THE 15TH YEAR IN A ROW June 8, 2022 By RAYA CX We are proud to be COPC certified for the 15th year in a row! The COPC certification is the most prestigious recognition in our indus...Continue reading
06 Jun INTERVIEWS Refky on the transformation of the BPO Industry and the Key to RAYA CX’s Success June 6, 2022 By RAYA CX In an interview on the show Shoghl 3ali on the Egyptian channel CBC with host Dina Abdelkarim, our CEO, Ahmed Refky shed light on the...Continue reading
26 May NEWS RAYA CX Wins the Best CX and Operational Excellence at CX Live Awards May 26, 2022 By RAYA CX RAYA CX team receives the award for Best CX and Operational Excellence on our behalf at the CX Live Awards, Middle East 2022! A ...Continue reading