“RAYA CX has expanded its presence to the GCC and invested in digital technologies as well as building its CX advisory services, which will leave them well-positioned to serve clients looking for an end-to-end CX solution.”

“With a background in providing both digital and voice-based interactions, RAYA has cultivated a series of clients throughout the region, across both mature and emerging verticals”

“Your participation demonstrates a commitment to excellence and continuous improvement that is the hallmark of the outsourcing industry.”

“These were good initiatives taken during the crisis to manage the situation. You worked well on employee satisfaction, and your CSAT scores improved, as did employee experience scores.”