TRAVEL & LEISURE

RAYA CX

TRAVEL & LEISURE SERVICES

We deliver high-quality CX services in B2B & B2C processes to increase cost savings, customer satisfaction, and operational efficiencies for Travel, airline, and transportation services providers.
We leverage customer experience solutions and advanced technology for transportation and logistics companies. Every interaction matters to us!
In today’s competitive market, the Travel and Transportation industry, along with Hospitality acknowledge the need to minimize operational costs and retain scalability to maintain a competitive edge.
To achieve this, delivering an excellent Customer Experience (CX) is required to keep customers’ brands loyal and leverage repeated business. Raya CX brings in-depth experience in delivering exceptional Travel and Hospitality call center outsourcing services for clients across Europe, the Middle East, and Africa. Our BPO solutions have helped Travel, airline, and Transportation services providers to increase cost savings, customer satisfaction, and operational efficiencies.
Our travel industry solutions are geared towards Airlines, Online Travel Agencies, Hotel chains, and Transportation Service Providers.
At Raya CX, we pride ourselves on our tailored solutions geared towards helping our clients achieve a better return from each customer interaction while ensuring the highest quality standards and customer satisfaction for our client’s brands.

A LOOK AT OUR SOLUTIONS

FEATURED RESOURCES

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RAYA IS YOUR BRIDGE THAT BRINGS AN EXCITING, EXCEPTIONAL, AND ELEVATED SHOPPING EXPERIENCE TO YOUR CUSTOMERS.
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What Experts Say About Us

David Rickard

“RAYA CX has expanded its presence to the GCC and invested in digital technologies as well as building its CX advisory services, which will leave them well-positioned to serve clients looking for an end-to-end CX solution.”

David Rickard Vice President, Everest Group
Ryan-Strategic-testimonials

“With a background in providing both digital and voice-based interactions, RAYA has cultivated a series of clients throughout the region, across both mature and emerging verticals”

Peter Ryan Ryan strategic advisory
IAOP-Logo-Only_HIRES

“Your participation demonstrates a commitment to excellence and continuous improvement that is the hallmark of the outsourcing industry.”

IAOP
GCXA21-logo

“These were good initiatives taken during the crisis to manage the situation. You worked well on employee satisfaction, and your CSAT scores improved, as did employee experience scores.”

GCXA21 Judges