RCX RESOURCES | Page 8 of 8

26 Jan 2021

RAYA Contact Center’s Innovation in BDC Gets Global Recognition

January 30, 2023
By RAYA CX

RAYA Contact Center Wins Best Automotive Customer Service Provider from The Global Automotive Awards for its 2020 Performance. Despi...

10 Jan 2021

CASE STUDIES

RAYA CC’s WFH Model Exploits Egypt’s Resilient Infrastructure

November 28, 2021
By RAYA CX

Unlike many other countries in different regions, Egypt adapted immensely, succeeding in a smooth WFH transition and migrating 50-85% o...

06 Jan 2021

NEWS

RAYA CC Received ICT-NCF Certification From ITIDA

May 21, 2021
By RAYA CX

In recent years, technology and digitalization have left a great impact on Egypt to follow the competency national model and cope with ...

10 Dec 2020

WHITEPAPERS

Driving European Customer Experience Excellence Whitepaper

May 21, 2021
By RAYA CX

Raya continues the delivery of customer experience services to its clients across Europe. As a legacy player that has been supporting E...

02 Dec 2020

BLOGS

How To Stand Out Your MCommerce Business In 2021

May 21, 2021
By RAYA CX

Mentioning eCommerce regularly as a well-known term doesn't take retailers' or consumers' by surprise anymore, yet the fascination from...

08 Nov 2020

PRESS RELEASES

RAYA Launches Its Project To Enhance Employment Skills For Students

May 21, 2021
By RAYA CX

RAYA Contact Center launches its project to enhance employment skills for university students in cooperation with “Alashanak Ya Baladi”...

21 Jul 2020

NEWS

RAYA CONTACT CENTER RE-CERTIFIED FOR THE 13TH YEAR IN A ROW BY COPC

September 11, 2022
By RAYA CX

Raya Contact Center is proud to announce COPC re-certification for the 13th year in a row, reflecting our commitme...

14 Jun 2020

NEWS

RAYA CONTACT CENTER FOLLOWS THE GUIDELINES APPROVED BY WHO AND THE EGYPTIAN GOVERNMENT ACROSS SITES

September 11, 2022
By RAYA CX

We would like to start out by saying 'Thank You' for everything our employees are currently doing to help us meet ...

15 Oct 2019

NEWS

WHY IS EGYPT AN ATTRACTIVE LOCATION FOR MULTINATIONAL ICT COMPANIES?

May 23, 2021
By RAYA CX

Egypt's successful efforts to carve a niche as a regional hub for technology and innovation, and attract multinati...

15 Mar 2019

NEWS, PRESS RELEASES

Protected: IAOP® Names RAYA CX a Leader in the 2023 Global 100 Outsourcing List

March 19, 2023
By RAYA CX

For the third consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by the...