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RCX RESOURCES

31 Mar
NEWS

Outstanding Seat Rental Solutions by RAYA Contact Center

  • May 21, 2021
  • By author-avatar RAYA CX
Throughout the past couple of years, Egypt has proved its outsourcing leadership ahead of many competitive countries. Countries like In...

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25 Mar
CASE STUDIES

Banking Root Analysis to Uplift Low C-SAT in 4 Months

  • October 12, 2022
  • By author-avatar RAYA CX
One of Egypt’s largest banks in terms of assets, deposits, loans, and employees, was beaten by low C-SAT results due to high AHT. RAYA ...

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16 Mar
PRESS RELEASES

RAYA Contact Center is among The Top 100 Outsourcing Companies around The World

  • September 11, 2022
  • By author-avatar RAYA CX
RAYA Contact Center is among The Top 100 Outsourcing Companies around The World Consistent with its strategic vision that ai...

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01 Mar
PRESS RELEASES

RAYA Contact Center Named to the Top 100 Companies in Egypt

  • May 21, 2021
  • By author-avatar RAYA CX
The Top 100 Companies in Egypt recognized among the most contributing companies to the Egyptian economyUnder the patronage of Prime Min...

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22 Feb
PRESS RELEASES

RAYA Contact Center Is A GCXA ’21 Winner!

  • May 21, 2021
  • By author-avatar RAYA CX
RAYA Contact Center is standing in line with global CX leaders and professionals as a finalist for three of the most competitive Gulf C...

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26 Jan
BLOGS

RAYA Contact Center’s Innovation in BDC Gets Global Recognition

  • January 30, 2023
  • By author-avatar RAYA CX
RAYA Contact Center Wins Best Automotive Customer Service Provider from The Global Automotive Awards for its 2020 Performance. Despi...

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10 Jan
CASE STUDIES

RAYA CC’s WFH Model Exploits Egypt’s Resilient Infrastructure

  • November 28, 2021
  • By author-avatar RAYA CX
Unlike many other countries in different regions, Egypt adapted immensely, succeeding in a smooth WFH transition and migrating 50-85% o...

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06 Jan
NEWS

RAYA CC Received ICT-NCF Certification From ITIDA

  • May 21, 2021
  • By author-avatar RAYA CX
In recent years, technology and digitalization have left a great impact on Egypt to follow the competency national model and cope with ...

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10 Dec
WHITEPAPERS

Driving European Customer Experience Excellence Whitepaper

  • May 21, 2021
  • By author-avatar RAYA CX
Raya continues the delivery of customer experience services to its clients across Europe. As a legacy player that has been supporting E...

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02 Dec
BLOGS

How To Stand Out Your MCommerce Business In 2021

  • May 21, 2021
  • By author-avatar RAYA CX
Mentioning eCommerce regularly as a well-known term doesn't take retailers' or consumers' by surprise anymore, yet the fascination from...

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RAYA Customer Experience provides next-generation BPO and CX on behalf of clients across various verticals. Our end-to-end customer experience journey is supported by the latest technology and the most skilled and passionate people.

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  • EXPLORE RCX
    • ABOUT RCX
    • OUR LEADERSHIP
    • LOCATIONS & LANGUAGES
    • DIFFERENTIATORS
    • SOCIAL IMPACT
      • EMPOWER YOUR FUTURE PROGRAM
    • CORPORATE ACCELERATOR PROGRAM
  • WHAT WE DO
    • CONTACT CENTER & CXM SERVICES
    • DIGITAL CX
    • CALL CENTER LEASING
    • HR OUTSOURCING
  • YOUR INDUSTRY
    • BORN-DIGITAL
    • RETAIL & ECOMMERCE
    • AUTOMOTIVE
    • BANKING SERVICES
    • FMCG
    • GAMES
    • HEALTHCARE
    • TRAVEL & LEISURE
    • WHITE GOODS
    • MEDIA & COMMUNICATION
    • GOVERNMENT SERVICE
  • RCX RESOURCES
    • BLOGS
    • CASE STUDIES
    • WHITEPAPERS
    • PRESS RELEASES
    • INTERVIEWS
    • WEBINARS
    • NEWS
    • INFOGRAPHICS
    • RCX GUIDE
  • CAREERS
    • JOIN RAYA CX
  • GET IN TOUCH
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