RCX RESOURCES | Page 4 of 5

16 Mar

RAYA Contact Center is among The Top 100 Outsourcing Companies around The World

May 21, 2021
By RAYA CX
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RAYA Contact Center is among The Top 100 Outsourcing Companies around The World Consistent with its strategic vision that ai...

01 Mar

PRESS RELEASES

RAYA Contact Center Named to the Top 100 Companies in Egypt

May 21, 2021
By RAYA CX
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The Top 100 Companies in Egypt recognized among the most contributing companies to the Egyptian economyUnder the patronage of Prime Min...

22 Feb

PRESS RELEASES

RAYA Contact Center Is A GCXA ’21 Winner!

May 21, 2021
By RAYA CX
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RAYA Contact Center is standing in line with global CX leaders and professionals as a finalist for three of the most competitive Gulf C...

26 Jan

BLOGS

RAYA Contact Center’s Innovation in BDC Gets Global Recognition

May 21, 2021
By RAYA CX
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RAYA Contact Center Wins Best Automotive Customer Service Provider from The Global Automotive Awards for its 2020 Performance. Despi...

10 Jan

CASE STUDIES

RAYA CC’s WFH Model Exploits Egypt’s Resilient Infrastructure

November 28, 2021
By RAYA CX

Unlike many other countries in different regions, Egypt adapted immensely, succeeding in a smooth WFH transition and migrating 50-85% o...

06 Jan

NEWS

RAYA CC Received ICT-NCF Certification From ITIDA

May 21, 2021
By RAYA CX
0 comments

In recent years, technology and digitalization have left a great impact on Egypt to follow the competency national model and cope with ...

10 Dec

WHITEPAPERS

Driving European Customer Experience Excellence Whitepaper

May 21, 2021
By RAYA CX
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Raya continues the delivery of customer experience services to its clients across Europe. As a legacy player that has been supporting E...

02 Dec

BLOGS

How To Stand Out Your MCommerce Business In 2021

May 21, 2021
By RAYA CX
0 comments

Mentioning eCommerce regularly as a well-known term doesn't take retailers' or consumers' by surprise anymore, yet the fascination from...

08 Nov

PRESS RELEASES

RAYA Launches Its Project To Enhance Employment Skills For Students

May 21, 2021
By RAYA CX
0 comments

RAYA Contact Center launches its project to enhance employment skills for university students in cooperation with “Alashanak Ya Baladi”...

21 Jul

NEWS

RAYA CONTACT CENTER RE-CERTIFIED FOR THE 13TH YEAR IN A ROW BY COPC

May 23, 2021
By RAYA CX
0 comments

Raya Contact Center is proud to announce COPC re-certification for the 13th year in a row, reflecting our commitme...