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RCX RESOURCES

09 Feb
RCX GUIDE

Our Easy 9-Step Guide on How to Personalize Customer Experiences

  • February 10, 2022
  • By author-avatar RAYA CX
Want to personalize customer experiences to increase sales 📈 and gain customer loyalty❓ Follow our simple RCX Guide on #personalizatio...

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27 Jan
BLOGS, INFOGRAPHICS

How Saudi Arabia is leading the Digital Transformation Race

  • March 20, 2022
  • By author-avatar RAYA CX
Check out our infographic on Saudi Arabia’s 2030 digital transformation vision in numbers. 🇸🇦 SA’s end goal is to become one of the ...

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27 Dec
PRESS RELEASES

Ahmed Refky Interview with Ahram Alaraby UAE on Gulf Expansion

  • December 27, 2021
  • By author-avatar RAYA CX
"Our acquisition of Gulf CX is a step towards leadership in the Gulf market…" As 2021 comes to a close, a year in which the busines...

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29 Nov
PRESS RELEASES

Raya CX Featured in Oxford Business Group’s In-Depth Report on Egypt’s Digital Transformation

  • November 30, 2021
  • By author-avatar RAYA CX
The Oxford Business Group (OBG) report highlights Egypt’s ongoing efforts to curb the pandemic’s effects on the economy and the key p...

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23 Nov
BLOGS

Don’t Make Your Black Friday’s CX Notoriously Bad Like Rebecca Black’s “Friday”

  • January 17, 2022
  • By author-avatar RAYA CX
Black Friday comes around every year and customers are bombarded with deals, offers and massive discounts. However, it does come at a...

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17 Nov
CASE STUDIES

Uplifting a Leading American Quick Service Restaurants’ CX During the Pandemic in only 10 Months

  • September 12, 2022
  • By author-avatar RAYA CX
The pandemic has had a monumental effect on people, businesses, and industries all over the world. The quick-service restaurant sector ...

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04 Nov
NEWS, PRESS RELEASES

RCX Unveils its 22 Strategy: Ready for the Metaverse, Ready for Anything!

  • January 26, 2022
  • By author-avatar RAYA CX
RAYA CX held a press conference this week to celebrate 2021’s milestones and unveil its 2022 strategy. The main strategic goal was pu...

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12 Oct
BLOGS, INFOGRAPHICS

Meet the Different Chatbots Transforming the Fintech and Banking Industry

  • September 11, 2022
  • By author-avatar RAYA CX
Research has shown that the banking sector is most suited to an immediate rollout of chatbots compared to other industries due to more ...

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03 Oct
PRESS RELEASES

RAYA CXers Dazzle at the 16th Annual 2021 Contact Center World Awards

  • October 3, 2021
  • By author-avatar RAYA CX
RCX is proud to announce that the RAYA CXers shined at the Contact Center World (CCW) 16th Annual EMEA awards on September 30th. Two ...

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16 Sep
PRESS RELEASES

Raya CX Recognized by Everest Group as an Aspirant in CXM in EMEA

  • September 16, 2021
  • By author-avatar RAYA CX
Raya Customer Experience secured a position in Everest Group’s 2021 Customer Experience Management (CXM) PEAK Matrix® Assessment. Gai...

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RAYA Customer Experience provides next-generation BPO and CX on behalf of clients across various verticals. Our end-to-end customer experience journey is supported by the latest technology and the most skilled and passionate people.

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  • EXPLORE RCX
    • ABOUT RCX
    • OUR LEADERSHIP
    • LOCATIONS & LANGUAGES
    • DIFFERENTIATORS
    • SOCIAL IMPACT
      • EMPOWER YOUR FUTURE PROGRAM
    • CORPORATE ACCELERATOR PROGRAM
  • WHAT WE DO
    • CONTACT CENTER & CXM SERVICES
    • DIGITAL CX
    • CALL CENTER LEASING
    • HR OUTSOURCING
  • YOUR INDUSTRY
    • BORN-DIGITAL
    • RETAIL & ECOMMERCE
    • AUTOMOTIVE
    • BANKING SERVICES
    • FMCG
    • GAMES
    • HEALTHCARE
    • TRAVEL & LEISURE
    • WHITE GOODS
    • MEDIA & COMMUNICATION
    • GOVERNMENT SERVICE
  • RCX RESOURCES
    • BLOGS
    • CASE STUDIES
    • WHITEPAPERS
    • PRESS RELEASES
    • INTERVIEWS
    • WEBINARS
    • NEWS
    • INFOGRAPHICS
    • RCX GUIDE
  • CAREERS
    • JOIN RAYA CX
  • GET IN TOUCH
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