RCX RESOURCES | Page 2 of 6

17 Mar

Can’t Keep Track of Your Customers: Why an Omnichannel is the Solution

March 20, 2022
By RAYA CX

Omnichannel platforms are highly talked about, but do you really need an omnichannel and why is it so important? It can be difficult ...

13 Mar

PRESS RELEASES

IAOP® Selects RAYA CX in the 2022 Global 100 Outsourcing List

March 13, 2022
By RAYA CX

For the second consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by t...

27 Feb

NEWS

RAYA CX Empowering Youth at the ITIDA Forum

March 1, 2022
By RAYA CX

It was a pleasure working alongside ITIDA, SITEL Group, and Vodafone VOIS to empower youth 💪 with knowledge on outsourcing, customer ...

24 Feb

PRESS RELEASES

RAYA CX Strikes Gold for Digital Transformation Strategy at the GCXA 22

February 24, 2022
By RAYA CX

RAYA CX has won the gold award for Digital Transformation Strategy at the Gulf Customer Experience Awards (GCXA) 2022. This award fur...

17 Feb

BLOGS

The Best of the Best Companies that Leverage CX Personalization to Dominate

February 17, 2022
By RAYA CX

When it comes to personalization people may think of customized products or using a customer’s name when addressing them. However, it...

09 Feb

RCX GUIDE

Our Easy 9-Step Guide on How to Personalize Customer Experiences

February 10, 2022
By RAYA CX

Want to personalize customer experiences to increase sales 📈 and gain customer loyalty❓ Follow our simple RCX Guide on #personalizatio...

27 Jan

BLOGS, INFOGRAPHICS

How Saudi Arabia is leading the Digital Transformation Race

March 20, 2022
By RAYA CX

Check out our infographic on Saudi Arabia’s 2030 digital transformation vision in numbers. 🇸🇦 SA’s end goal is to become one of the ...

27 Dec

PRESS RELEASES

Ahmed Refky Interview with Ahram Alaraby UAE on Gulf Expansion

December 27, 2021
By RAYA CX

"Our acquisition of Gulf CX is a step towards leadership in the Gulf market…" As 2021 comes to a close, a year in which the busines...

29 Nov

PRESS RELEASES

Raya CX Featured in Oxford Business Group’s In-Depth Report on Egypt’s Digital Transformation

November 30, 2021
By RAYA CX

The Oxford Business Group (OBG) report highlights Egypt’s ongoing efforts to curb the pandemic’s effects on the economy and the key p...

23 Nov

BLOGS

Don’t Make Your Black Friday’s CX Notoriously Bad Like Rebecca Black’s “Friday”

January 17, 2022
By RAYA CX

Black Friday comes around every year and customers are bombarded with deals, offers and massive discounts. However, it does come at a...