17 Mar BLOGS, INFOGRAPHICS Can’t Keep Track of Your Customers: Why an Omnichannel is the Solution March 20, 2022 By RAYA CX Omnichannel platforms are highly talked about, but do you really need an omnichannel and why is it so important? It can be difficult ...Continue reading
13 Mar PRESS RELEASES IAOP® Selects RAYA CX in the 2022 Global 100 Outsourcing List March 13, 2022 By RAYA CX For the second consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by t...Continue reading
27 Feb NEWS RAYA CX Empowering Youth at the ITIDA Forum March 1, 2022 By RAYA CX It was a pleasure working alongside ITIDA, SITEL Group, and Vodafone VOIS to empower youth 💪 with knowledge on outsourcing, customer ...Continue reading
24 Feb PRESS RELEASES RAYA CX Strikes Gold for Digital Transformation Strategy at the GCXA 22 February 24, 2022 By RAYA CX RAYA CX has won the gold award for Digital Transformation Strategy at the Gulf Customer Experience Awards (GCXA) 2022. This award fur...Continue reading
17 Feb BLOGS The Best of the Best Companies that Leverage CX Personalization to Dominate February 17, 2022 By RAYA CX When it comes to personalization people may think of customized products or using a customer’s name when addressing them. However, it...Continue reading
09 Feb RCX GUIDE Our Easy 9-Step Guide on How to Personalize Customer Experiences February 10, 2022 By RAYA CX Want to personalize customer experiences to increase sales 📈 and gain customer loyalty❓ Follow our simple RCX Guide on #personalizatio...Continue reading
27 Jan BLOGS, INFOGRAPHICS How Saudi Arabia is leading the Digital Transformation Race March 20, 2022 By RAYA CX Check out our infographic on Saudi Arabia’s 2030 digital transformation vision in numbers. 🇸🇦 SA’s end goal is to become one of the ...Continue reading
27 Dec PRESS RELEASES Ahmed Refky Interview with Ahram Alaraby UAE on Gulf Expansion December 27, 2021 By RAYA CX "Our acquisition of Gulf CX is a step towards leadership in the Gulf market…" As 2021 comes to a close, a year in which the busines...Continue reading
29 Nov PRESS RELEASES Raya CX Featured in Oxford Business Group’s In-Depth Report on Egypt’s Digital Transformation November 30, 2021 By RAYA CX The Oxford Business Group (OBG) report highlights Egypt’s ongoing efforts to curb the pandemic’s effects on the economy and the key p...Continue reading
23 Nov BLOGS Don’t Make Your Black Friday’s CX Notoriously Bad Like Rebecca Black’s “Friday” January 17, 2022 By RAYA CX Black Friday comes around every year and customers are bombarded with deals, offers and massive discounts. However, it does come at a...Continue reading