RCX RESOURCES | Page 2 of 2 | RAYA Customer Experience

22 Feb

RAYA Contact Center Is A GCXA ’21 Winner!

May 21, 2021
By rayacxadmin
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RAYA Contact Center is standing in line with global CX leaders and professionals as a finalist for three of the most competitive Gulf C...

26 Jan

BLOGS

RAYA Contact Center’s Innovation in BDC Gets Global Recognition

May 21, 2021
By rayacxadmin
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RAYA Contact Center Wins Best Automotive Customer Service Provider from The Global Automotive Awards for its 2020 Performance. Despi...

10 Jan

CASE STUDIES

RAYA CC’s WFH Model Exploits Egypt’s Resilient Infrastructure

May 21, 2021
By rayacxadmin
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Unlike many other countries in different regions, Egypt adapted immensely, succeeding in a smooth WFH transition and migrating 50-85% o...

06 Jan

NEWS

RAYA CC Received ICT-NCF Certification From ITIDA

May 21, 2021
By rayacxadmin
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In recent years, technology and digitalization have left a great impact on Egypt to follow the competency national model and cope with ...

10 Dec

WHITEPAPERS

Driving European Customer Experience Excellence Whitepaper

May 21, 2021
By rayacxadmin
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Raya continues the delivery of customer experience services to its clients across Europe. As a legacy player that has been supporting E...

02 Dec

BLOGS

How To Stand Out Your MCommerce Business In 2021

May 21, 2021
By rayacxadmin
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Mentioning eCommerce regularly as a well-known term doesn't take retailers' or consumers' by surprise anymore, yet the fascination from...

08 Nov

PRESS RELEASES

RAYA Launches Its Project To Enhance Employment Skills For Students

May 21, 2021
By rayacxadmin
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RAYA Contact Center launches its project to enhance employment skills for university students in cooperation with “Alashanak Ya Baladi”...

21 Jul

NEWS

RAYA CONTACT CENTER RE-CERTIFIED FOR THE 13TH YEAR IN A ROW BY COPC

May 23, 2021
By rayacxadmin
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Raya Contact Center is proud to announce COPC re-certification for the 13th year in a row, reflecting our commitme...

14 Jun

NEWS

RAYA CONTACT CENTER FOLLOWS THE GUIDELINES APPROVED BY WHO AND THE EGYPTIAN GOVERNMENT ACROSS SITES

May 23, 2021
By rayacxadmin
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We would like to start out by saying 'Thank You' for everything our employees are currently doing to help us meet ...

15 Oct

NEWS

WHY IS EGYPT AN ATTRACTIVE LOCATION FOR MULTINATIONAL ICT COMPANIES?

May 23, 2021
By rayacxadmin
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Egypt's successful efforts to carve a niche as a regional hub for technology and innovation, and attract multinati...