PRESS RELEASES

Raya CX Appoints Chief Revenue Officer

With its most recent acquisition and expansion to North America, Raya CX appoints Sam Hanna as Chief Revenue Officer

“Raya CX has been an established outsourced CX provider serving EMEA for the past 20 years. With our latest transformation to a next-generation CX provider and our growth plans in the US market, we are bolstering our leadership. I’m delighted to welcome Sam Hanna to the team. Sam is a BPO seasoned veteran and getting him on the team is a testimonial to our commitment to our growth plans”,  says Ahmed Refky CEO Raya CX.

Raya Customer Experience (RCX) offers outsourced customer support to clients in the Middle East, Africa, Europe, and recently North America through Work-At-Home and offshored delivery. Raya CX added a strong digital suite of services and is proudly serving some of the anchor brands across multiple verticals like e-commerce, FSI, automotive, technology, and others.

“I am thrilled about joining Raya CX. Witnessing the transformation coupled with smart acquisitions is a reflection of a resolute mission to offer the best-in-class service to clients. RCX places its domain expertise at the forefront of every offer, delivering a substantial ROI to its clients. With this unique and ambitious team, I’m happy to help also introduce our offering to the North American market”,  says Sam Hanna.

Ahmed Refky, CEO Raya CX
email: ahmed_refky@rayacx.com

Sam Hanna, Chief Revenue Officer, Raya CX
email: sam_hanna@rayacx.com

Mina Habib, Head of Marketing Communications, Raya CX
email: mina_habib@rayacx.com

About Raya CX

RAYA CX provides next-generation customer support on behalf of clients across many verticals.

RAYA CX has been the customer experience partner and global services provider for fortune 1000 brands in North America, Europe, the Middle East, and Africa since 2001. Delivering from the most competitive and highly skilled labor markets, RAYA CX provides an array of integrated business process outsourcing solutions supported by robust strategies, continuous improvement, and innovation.

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