U.S.A.
(Delaware, USA)
GULF
(UAE, KSA, & Bahrain)
Europe
(Warsaw, Poland)
Africa
(Cairo & Hurghada, Egypt)
EUROPE
(Warsaw, Poland)
RAYA established its first footprint in Europe through its Polish site located at the heart of Warsaw’s City Centre. Our Customer Experience Centre currently occupies the 21st floor with a capacity of 180 seats expandable to 500.
LANGUAGES
German, French, Polish, Spanish,
English, and Italian
AFRICA
(Cairo & Hurghada, Egypt)
RAYA Customer Experience is located strategically between three continents. Egypt has established itself as a global Business Process/Call Center Outsourcing destination, with world-class competitive industry standards.
LANGUAGES
English, Arabic, Spanish and Italian
GULF
(UAE, KSA, & Bahrain)
RAYA Customer Experience has selected Dubai to be its first delivery location in GCC to provide onshore and near-shore BPO services to the rest of the Gulf. The company has also extended its operations sites to KSA and Bahrain.
LANGUAGES
English, Arabic, Hindi, and Urdu
WE’RE NOT JUST A CONTACT CENTER
WE PROVIDE CUSTOMER EXPERIENCE MANAGEMENT SOLUTIONS
TO IMPROVE BRAND LOYALTY
What They Say About Us
“With a background in providing both digital and voice-based interactions, RAYA has cultivated a series of clients throughout the region, across both mature and emerging verticals”
“Your participation demonstrates a commitment to excellence and continuous improvement that is the hallmark of the outsourcing industry.”
“These were good initiatives taken during the crisis to manage the situation. You worked well on employee satisfaction, and your CSAT scores improved, as did employee experience scores.”
