Healthcare is a very dynamic and varied industry, and end consumers and patients have become more involved in the processes and decisions and are greatly impacted by the customer experience they come across from the different service providers.
Over the past 20 years, Raya CX has been continuously developing its best practice for addressing its health care client needs through a continuous development and optimization process that led to numerous success stories and testimonials from different client organizations across the region.
A LOOK AT OUR SOLUTIONS
How RAYA CX Took the British Council from High Social Media Response Times to High Sales Growth in 11 Months
RAYA IS YOUR BRIDGE THAT BRINGS AN EXCITING, EXCEPTIONAL, AND ELEVATED SHOPPING EXPERIENCE TO YOUR CUSTOMERS.
What Experts Say About Us
“RAYA CX has expanded its presence to the GCC and invested in digital technologies as well as building its CX advisory services, which will leave them well-positioned to serve clients looking for an end-to-end CX solution.”
“With a background in providing both digital and voice-based interactions, RAYA has cultivated a series of clients throughout the region, across both mature and emerging verticals”
“Your participation demonstrates a commitment to excellence and continuous improvement that is the hallmark of the outsourcing industry.”
“These were good initiatives taken during the crisis to manage the situation. You worked well on employee satisfaction, and your CSAT scores improved, as did employee experience scores.”