We Decrease Your Costs While Maintaining Efficiency

We help government organizations decrease their overall business structure and services costs while maintaining efficiency and provide the required services with CX best practices in mind.

Government organizations are always on the lookout to decrease costs in their overall business structure and services while maintaining their efficiency and provide the public with the required services in a smooth efficient manner. Raya CX offers multiple government organizations and affiliated agencies the ability to communicate their services and to increase their end-user satisfaction while maintaining cost efficiency and quality.

Raya CX has several programs established in conjunction with state-owned agencies that have outsourced critical processes, to serve residents through live agent support as well as automated IVR services. We are confident of our experience and flexibility to handle a variety of communications when it comes to state-provided utilities, educational services, business support services, private sector support processes based on experience and know-how.

By offering a comprehensive solution to government agencies comprised of people, established processes, and cutting-edge technology, we ensure great customer service and execution of resident requirements and needs. In this domain, we offer multiple services such as inquiries, updating the public with law changes, applications required for multiple processes and campaign support, pension services, educational contact centers for public university applications among many more services.