GAMING SOLUTIONS
RAYA CX
GAMING SOLUTIONS
We provide video game outsourcing services to games companies to earn competitive advantages through customer service, content moderation, and digital enablement that add value to the player’s CX journey.
Games-as-a-Service (GaaS) is playing a significant role in boosting the global market, and gaming companies are poised to accelerate their hyper-growth.
The sheer complexity of developing games and the need for committed collaboration to move the needle in game development phases from concept to deployment paves the way for RAYA CX gaming solutions expertise to support AI and Bots, increasing player controllable activities, and player loyalty and reactivation.
To provide top-notch CX to players throughout their journey, we focus on player self-service, social media support, email support, and player analytics. Having a dedicated team of game experts in place that are ready to efficiently face incoming challenges and finding reliable outsourcing partners leave gaming companies in a better place with an increasing rate of more loyal gaming enthusiasts.
RAYA CX ADDS VALUE
TO THE PLAYER CX JOURNEY

PLAYER
SELF-SERVICE

PLAYER
SOCIAL SUPPORT

PLAYER
EXPERIENCE

PLAYER
ASSISTED SERVICES

PLAYER
ANALYTICS

PLAYER
LOYALTY & REACTIVATION
A LOOK AT OUR SOLUTIONS
FEATURED RESOURCES
26
May
RAYA CX Wins the Best CX and Operational Excellence at CX Live Awards
RAYA CX team receives the award for Best CX and Operational Excellence on our behalf at the CX Live Awards, Middle East 2022!
A ...
19
May
RAYA CX Q1 2022 Earnings: Note from the CEO
RAYA CX Q1 2022 earnings report has been published. Our CEO, Ahmed Refky stated, I’m pleased to see year-on-year growth across all fi...
15
May
Make or Break: Top 3 E-commerce Trends in CX
With e-commerce booming, you have to always be 2 steps ahead to cater to your customer’s everchanging expectations and keep up with r...
RAYA IS YOUR BRIDGE THAT BRINGS AN EXCITING, EXCEPTIONAL, AND ELEVATED SHOPPING EXPERIENCE TO YOUR CUSTOMERS.
LET’S TALK
Handcrafted With Integrity