FMCG

RAYA CX
FMCG SOLUTIONS
We help you meet the FMCG industry challenges to reach your business goals while leveraging CX to build brand loyalty.
The global market for Fast Food has become increasingly competitive, and the companies that grow and excel in this business are the ones that are in tune with their customers’ needs. Delivering a higher standard of quality customer service that your clients can depend on solidifies your position in this competitive marketplace.
Raya CX offers a wide range of services across all areas of your business, to serve as your customer interaction point. We offer campaign management services including promotion support, order management, and delivery support, loyalty program handling, customer satisfaction index measurement as well as consumer care lines via voice, email, webchat, and social media monitoring and analytics. We currently outsource these services to major clients across Egypt & Middle East region.
To help you reach your revenue and service goals while continually enhancing your client experience through excellent customer service and optimization of costs to your business, we help you meet the industry challenges in reaching your business goals while also leveraging your brand loyalty.

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RAYA IS YOUR BRIDGE THAT BRINGS AN EXCITING, EXCEPTIONAL, AND ELEVATED SHOPPING EXPERIENCE TO YOUR CUSTOMERS.
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