PRESS RELEASES | RAYA CX

28 Sep

Raya CX Named an Aspirant in Everest Group’s CXM PEAK Matrix® EMEA 2022

September 28, 2022
By RAYA CX

Recognized by the Everest Group for the 2nd consecutive year RAYA CX gained a higher position in the Aspirant category in Everest Grou...

22 Aug

NEWS, PRESS RELEASES

RAYA CX Signs a Strategic Partnership Agreement with Zain KSA to Manage its CX in KSA

September 8, 2022
By RAYA CX

RAYA Customer Experience, a subsidiary of Raya Holding for Financial Investments, announced that it has signed a strategic partnershi...

13 Mar

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IAOP® Selects RAYA CX in the 2022 Global 100 Outsourcing List

March 13, 2022
By RAYA CX

For the second consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by t...

24 Feb

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RAYA CX Strikes Gold for Digital Transformation Strategy at the GCXA 22

February 24, 2022
By RAYA CX

RAYA CX has won the gold award for Digital Transformation Strategy at the Gulf Customer Experience Awards (GCXA) 2022. This award fur...

27 Dec

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Ahmed Refky Interview with Ahram Alaraby UAE on Gulf Expansion

December 27, 2021
By RAYA CX

"Our acquisition of Gulf CX is a step towards leadership in the Gulf market…" As 2021 comes to a close, a year in which the busines...

29 Nov

PRESS RELEASES

Raya CX Featured in Oxford Business Group’s In-Depth Report on Egypt’s Digital Transformation

November 30, 2021
By RAYA CX

The Oxford Business Group (OBG) report highlights Egypt’s ongoing efforts to curb the pandemic’s effects on the economy and the key p...

04 Nov

NEWS, PRESS RELEASES

RCX Unveils its 22 Strategy: Ready for the Metaverse, Ready for Anything!

January 26, 2022
By RAYA CX

RAYA CX held a press conference this week to celebrate 2021’s milestones and unveil its 2022 strategy. The main strategic goal was pu...

03 Oct

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RAYA CXers Dazzle at the 16th Annual 2021 Contact Center World Awards

October 3, 2021
By RAYA CX

RCX is proud to announce that the RAYA CXers shined at the Contact Center World (CCW) 16th Annual EMEA awards on September 30th. Two ...

16 Sep

PRESS RELEASES

Raya CX Recognized by Everest Group as an Aspirant in CXM in EMEA

September 16, 2021
By RAYA CX

Raya Customer Experience secured a position in Everest Group’s 2021 Customer Experience Management (CXM) PEAK Matrix® Assessment. Gai...

14 Sep

NEWS, PRESS RELEASES

Ahmed Refky Discusses CX Post Pandemic Future at the Voice Tech Summit

September 11, 2022
By RAYA CX

Ahmed Refky, CEO at Raya CX had a talk with Ravi Saraogi, Co-founder and President (APAC), Uniphore at the Voice Tech Summit Middle E...