NEWS | Page 3 of 4

21 Jun

Business Monthly Prides RAYA CX on Its Transformation

July 11, 2021
By RAYA CX

In June 2021, The Business Monthly of The Journal of the American Chamber of Commerce in Egypt has published RAYA’s grand transformat...

20 Jun

NEWS

RAYA CX GETS CERTIFIED BY COPC FOR THE 14TH YEAR IN A ROW

June 20, 2021
By RAYA CX

For the 14th year in a row, RAYA Customer Experience (RAYA CX) gets certified by COPC on its most recent version 6.2, the most presti...

14 Jun

NEWS

7 HABITS OF CUSTOMER-OBSESSED COMPANIES

June 14, 2021
By RAYA CX

According to the 2021 Forrester's Customer Index, CX Leaders gained 43% in performance compared to CX laggards, who saw a 33.9% decre...

30 May

NEWS

RAYA’S GRAND TRANSFORMATION TOWARDS CX EXCELLENCE

March 3, 2022
By RAYA CX

Throughout the journey of exerting every effort in establishing itself as a global CX leader, the company is proud to finally announc...

27 May

NEWS

RAYA CX IS A CONTACT CENTER WORLD AWARDS 2021 FINALIST

May 27, 2021
By RAYA CX

Earlier this year, RAYA has announced participating in the world's largest contact center association 'Contact Center World' 2021 16t...

23 May

NEWS

GULF-BASED COMPANY ACCEPTS RAYA CONTACT CENTER’S BINDING OFFER OF ACQUISITION

May 23, 2021
By RAYA CX

RAYA Contact Center had previously disclosed submitting a binding offer to acquire a majority stake of a Gulf-based Business Process ...

15 Apr

NEWS

The Egyptian Minister of Youth and Sports Inspects RAYA Contact Center

May 25, 2022
By RAYA CX

Dr. Ashraf Sobhy, Minister of Youth and Sports, inspected on Wednesday 14 April City Club’s customer service center at RAYA Contact C...

31 Mar

NEWS

Outstanding Seat Rental Solutions by RAYA Contact Center

May 21, 2021
By RAYA CX

Throughout the past couple of years, Egypt has proved its outsourcing leadership ahead of many competitive countries. Countries like In...

06 Jan

NEWS

RAYA CC Received ICT-NCF Certification From ITIDA

May 21, 2021
By RAYA CX

In recent years, technology and digitalization have left a great impact on Egypt to follow the competency national model and cope with ...

21 Jul

NEWS

RAYA CONTACT CENTER RE-CERTIFIED FOR THE 13TH YEAR IN A ROW BY COPC

September 11, 2022
By RAYA CX

Raya Contact Center is proud to announce COPC re-certification for the 13th year in a row, reflecting our commitme...