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NEWS

Home » Archive by Category "NEWS"
15 Mar 2023
NEWS

RAYA CX Welcomes its New CEO Ahmed Aboulezz

  • March 15, 2023
  • By author-avatar RAYA CX
  • 0 comments
RAYA CX gladly announces the appointment of our new CEO, Ahmed Aboulezz. Aboulezz has over 20+ years of experience in customer excel...

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14 Mar 2023
NEWS

Strong Results for RAYA CX’s FY 2022

  • March 14, 2023
  • By author-avatar RAYA CX
  • 0 comments
RAYA CX’s FY 2022 earnings report has been published with noticeable year-on-year growth across all figures, specifically a 54% incre...

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02 Mar 2023
NEWS

RCX’s chatbot Ray won at GCXA 23

  • March 2, 2023
  • By author-avatar RAYA CX
Check out our exciting day at the Gulf Customer Experience Awards 23 in Dubai!  We attended the CX TrendTalks™ and Gulf Customer E...

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20 Feb 2023
NEWS, PRESS RELEASES

RAYA CX Participates in a Day of Service to Benefit the Children of 57357

  • February 20, 2023
  • By author-avatar RAYA CX
Children's Cancer Hospital Egypt 57357 has received a voluntary donation from Raya Customer Experience (RCX), a division of Raya Hold...

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22 Jan 2023
BLOGS, NEWS

Raya is a Certified Top Employer 2023!

  • January 22, 2023
  • By author-avatar RAYA CX
We’re proud to announce that we are now a certified Top Employer by the global authority Top Employers Institute which recognizes exc...

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21 Dec 2022
BLOGS, NEWS

RAYA CX is celebrating 15 successful years with General Motors Middle East!

  • December 21, 2022
  • By author-avatar RAYA CX
RAYA CX is proudly celebrating its strong partnership of 15 years with General Motors Middle East! A partnership that has been a true...

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17 Nov 2022
NEWS

RAYA CX is Selected as a 50 MENA Leader for Inspiring Change Across the Region!

  • November 17, 2022
  • By author-avatar RAYA CX
RAYA CX is proud to announce that it’s been selected as one of the 50 MENA Leaders across all industries! This recognition is part o...

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28 Sep 2022
NEWS, PRESS RELEASES

Raya CX Named an Aspirant in Everest Group’s CXM PEAK Matrix® EMEA 2022

  • September 28, 2022
  • By author-avatar RAYA CX
Recognized by the Everest Group for the 2nd consecutive year RAYA CX gained a higher position in the Aspirant category in Everest Grou...

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RAYA CX Featured as a Key Outsourcing Provider in the German Outsourcing Association Destination Guide Egypt
01 Sep 2022
NEWS

RAYA CX Featured as a Key Outsourcing Provider in the German Outsourcing Association Destination Guide Egypt

  • September 8, 2022
  • By author-avatar RAYA CX
RAYA CX has been featured in the German Outsourcing Association’s Destination Guide Egypt as a key outsourcing provider. The #German ...

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RAYA CX Signs a Strategic Partnership Agreement with Zain KSA to Manage its CX in KSA
22 Aug 2022
NEWS, PRESS RELEASES

RAYA CX Signs a Strategic Partnership Agreement with Zain KSA to Manage its CX in KSA

  • September 8, 2022
  • By author-avatar RAYA CX
RAYA Customer Experience, a subsidiary of Raya Holding for Financial Investments, announced that it has signed a strategic partnershi...

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RAYA Customer Experience provides next-generation BPO and CX on behalf of clients across various verticals. Our end-to-end customer experience journey is supported by the latest technology and the most skilled and passionate people.

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  • EXPLORE RCX
    • ABOUT RCX
    • OUR LEADERSHIP
    • LOCATIONS & LANGUAGES
    • DIFFERENTIATORS
    • SOCIAL IMPACT
      • EMPOWER YOUR FUTURE PROGRAM
    • CORPORATE ACCELERATOR PROGRAM
  • WHAT WE DO
    • CONTACT CENTER & CXM SERVICES
    • DIGITAL CX
    • CALL CENTER LEASING
    • HR OUTSOURCING
  • YOUR INDUSTRY
    • BORN-DIGITAL
    • RETAIL & ECOMMERCE
    • AUTOMOTIVE
    • BANKING SERVICES
    • FMCG
    • GAMES
    • HEALTHCARE
    • TRAVEL & LEISURE
    • WHITE GOODS
    • MEDIA & COMMUNICATION
    • GOVERNMENT SERVICE
  • RCX RESOURCES
    • BLOGS
    • CASE STUDIES
    • WHITEPAPERS
    • PRESS RELEASES
    • INTERVIEWS
    • WEBINARS
    • NEWS
    • INFOGRAPHICS
    • RCX GUIDE
  • CAREERS
    • JOIN RAYA CX
  • GET IN TOUCH
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