BLOGS | RAYA CX

20 Sep

RAYA CX Capturing University of Bahrain Students’ Happiness, 88% Worth!

September 20, 2022
By RAYA CX

Transforming UOB students’ CX journey Gulf CX, a RAYA CX company, has handled the University of Bahrain’s Student Service Center sup...

18 Aug

BLOGS

3 Ways Great CX can Solve Major Startup Challenges

September 8, 2022
By RAYA CX

Customer experience is important to any company but when it comes to startups it’s a whole other ballpark. Startups have a unique set...

15 Aug

BLOGS, WEBINARS

Top 5 Tips to Humanizing Technology for Incredible Customer Experiences

September 8, 2022
By RAYA CX

Our webinar Humanizing Technology to Drive the Future of Retail touched on many crucial points and featured #ecommerce and CX experts...

31 Jul

BLOGS, CASE STUDIES

RAYA CX Chatbot Ray in the IAOP Spotlight

October 19, 2022
By RAYA CX

We’re proud to have our very own chatbot Ray featured in the member spotlight by the International Association of Outsourcing Profess...

19 Apr

BLOGS, INFOGRAPHICS

Artificial Intelligence Myths vs Facts

April 19, 2022
By RAYA CX

We’re debunking the biggest myths that riddle AI through our infographic! Know the facts that tackle these common misconceptions and ...

17 Mar

BLOGS, INFOGRAPHICS

Can’t Keep Track of Your Customers: Why an Omnichannel is the Solution

September 11, 2022
By RAYA CX

Omnichannel platforms are highly talked about, but do you really need an omnichannel and why is it so important? It can be difficult ...

17 Feb

BLOGS

The Best of the Best Companies that Leverage CX Personalization to Dominate

February 17, 2022
By RAYA CX

When it comes to personalization people may think of customized products or using a customer’s name when addressing them. However, it...

27 Jan

BLOGS, INFOGRAPHICS

How Saudi Arabia is leading the Digital Transformation Race

March 20, 2022
By RAYA CX

Check out our infographic on Saudi Arabia’s 2030 digital transformation vision in numbers. 🇸🇦 SA’s end goal is to become one of the ...

23 Nov

BLOGS

Don’t Make Your Black Friday’s CX Notoriously Bad Like Rebecca Black’s “Friday”

January 17, 2022
By RAYA CX

Black Friday comes around every year and customers are bombarded with deals, offers and massive discounts. However, it does come at a...

12 Oct

BLOGS, INFOGRAPHICS

Meet the Different Chatbots Transforming the Fintech and Banking Industry

September 11, 2022
By RAYA CX

Research has shown that the banking sector is most suited to an immediate rollout of chatbots compared to other industries due to more ...