15 May BLOGS, INFOGRAPHICS Make or Break: Top 3 E-commerce Trends in CX May 15, 2022 By RAYA CX With e-commerce booming, you have to always be 2 steps ahead to cater to your customer’s everchanging expectations and keep up with r...Continue reading
19 Apr BLOGS, INFOGRAPHICS Artificial Intelligence Myths vs Facts April 19, 2022 By RAYA CX We’re debunking the biggest myths that riddle AI through our infographic! Know the facts that tackle these common misconceptions and ...Continue reading
17 Mar BLOGS, INFOGRAPHICS Can’t Keep Track of Your Customers: Why an Omnichannel is the Solution March 20, 2022 By RAYA CX Omnichannel platforms are highly talked about, but do you really need an omnichannel and why is it so important? It can be difficult ...Continue reading
17 Feb BLOGS The Best of the Best Companies that Leverage CX Personalization to Dominate February 17, 2022 By RAYA CX When it comes to personalization people may think of customized products or using a customer’s name when addressing them. However, it...Continue reading
27 Jan BLOGS, INFOGRAPHICS How Saudi Arabia is leading the Digital Transformation Race March 20, 2022 By RAYA CX Check out our infographic on Saudi Arabia’s 2030 digital transformation vision in numbers. 🇸🇦 SA’s end goal is to become one of the ...Continue reading
23 Nov BLOGS Don’t Make Your Black Friday’s CX Notoriously Bad Like Rebecca Black’s “Friday” January 17, 2022 By RAYA CX Black Friday comes around every year and customers are bombarded with deals, offers and massive discounts. However, it does come at a...Continue reading
12 Oct BLOGS, INFOGRAPHICS Meet the Different Chatbots Transforming the Fintech and Banking Industry March 20, 2022 By RAYA CX Research has shown that the banking sector is most suited to an immediate rollout of chatbots compared to other industries due to more ...Continue reading
15 Aug BLOGS How You Can Use Content Moderation To Protect Your Business August 17, 2021 By RAYA CX In today’s world, marketing and audience acquisition are ever-changing spheres. This dynamic phenomenon is largely down to the world ...Continue reading
26 Jan BLOGS RAYA Contact Center’s Innovation in BDC Gets Global Recognition May 21, 2021 By RAYA CX RAYA Contact Center Wins Best Automotive Customer Service Provider from The Global Automotive Awards for its 2020 Performance. Despi...Continue reading
02 Dec BLOGS How To Stand Out Your MCommerce Business In 2021 May 21, 2021 By RAYA CX Mentioning eCommerce regularly as a well-known term doesn't take retailers' or consumers' by surprise anymore, yet the fascination from...Continue reading