BLOGS | RAYA CX

15 May

Make or Break: Top 3 E-commerce Trends in CX

May 15, 2022
By RAYA CX

With e-commerce booming, you have to always be 2 steps ahead to cater to your customer’s everchanging expectations and keep up with r...

19 Apr

BLOGS, INFOGRAPHICS

Artificial Intelligence Myths vs Facts

April 19, 2022
By RAYA CX

We’re debunking the biggest myths that riddle AI through our infographic! Know the facts that tackle these common misconceptions and ...

17 Mar

BLOGS, INFOGRAPHICS

Can’t Keep Track of Your Customers: Why an Omnichannel is the Solution

March 20, 2022
By RAYA CX

Omnichannel platforms are highly talked about, but do you really need an omnichannel and why is it so important? It can be difficult ...

17 Feb

BLOGS

The Best of the Best Companies that Leverage CX Personalization to Dominate

February 17, 2022
By RAYA CX

When it comes to personalization people may think of customized products or using a customer’s name when addressing them. However, it...

27 Jan

BLOGS, INFOGRAPHICS

How Saudi Arabia is leading the Digital Transformation Race

March 20, 2022
By RAYA CX

Check out our infographic on Saudi Arabia’s 2030 digital transformation vision in numbers. 🇸🇦 SA’s end goal is to become one of the ...

23 Nov

BLOGS

Don’t Make Your Black Friday’s CX Notoriously Bad Like Rebecca Black’s “Friday”

January 17, 2022
By RAYA CX

Black Friday comes around every year and customers are bombarded with deals, offers and massive discounts. However, it does come at a...

12 Oct

BLOGS, INFOGRAPHICS

Meet the Different Chatbots Transforming the Fintech and Banking Industry

March 20, 2022
By RAYA CX

Research has shown that the banking sector is most suited to an immediate rollout of chatbots compared to other industries due to more ...

15 Aug

BLOGS

How You Can Use Content Moderation To Protect Your Business

August 17, 2021
By RAYA CX

In today’s world, marketing and audience acquisition are ever-changing spheres. This dynamic phenomenon is largely down to the world ...

26 Jan

BLOGS

RAYA Contact Center’s Innovation in BDC Gets Global Recognition

May 21, 2021
By RAYA CX

RAYA Contact Center Wins Best Automotive Customer Service Provider from The Global Automotive Awards for its 2020 Performance. Despi...

02 Dec

BLOGS

How To Stand Out Your MCommerce Business In 2021

May 21, 2021
By RAYA CX

Mentioning eCommerce regularly as a well-known term doesn't take retailers' or consumers' by surprise anymore, yet the fascination from...