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BLOGS

Home » Archive by Category "BLOGS"
15 May
BLOGS, INFOGRAPHICS

Make or Break: Top 3 E-commerce Trends in CX

  • May 15, 2022
  • By author-avatar RAYA CX
With e-commerce booming, you have to always be 2 steps ahead to cater to your customer’s everchanging expectations and keep up with r...

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19 Apr
BLOGS, INFOGRAPHICS

Artificial Intelligence Myths vs Facts

  • April 19, 2022
  • By author-avatar RAYA CX
We’re debunking the biggest myths that riddle AI through our infographic! Know the facts that tackle these common misconceptions and ...

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17 Mar
BLOGS, INFOGRAPHICS

Can’t Keep Track of Your Customers: Why an Omnichannel is the Solution

  • March 20, 2022
  • By author-avatar RAYA CX
Omnichannel platforms are highly talked about, but do you really need an omnichannel and why is it so important? It can be difficult ...

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17 Feb
BLOGS

The Best of the Best Companies that Leverage CX Personalization to Dominate

  • February 17, 2022
  • By author-avatar RAYA CX
When it comes to personalization people may think of customized products or using a customer’s name when addressing them. However, it...

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27 Jan
BLOGS, INFOGRAPHICS

How Saudi Arabia is leading the Digital Transformation Race

  • March 20, 2022
  • By author-avatar RAYA CX
Check out our infographic on Saudi Arabia’s 2030 digital transformation vision in numbers. 🇸🇦 SA’s end goal is to become one of the ...

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23 Nov
BLOGS

Don’t Make Your Black Friday’s CX Notoriously Bad Like Rebecca Black’s “Friday”

  • January 17, 2022
  • By author-avatar RAYA CX
Black Friday comes around every year and customers are bombarded with deals, offers and massive discounts. However, it does come at a...

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12 Oct
BLOGS, INFOGRAPHICS

Meet the Different Chatbots Transforming the Fintech and Banking Industry

  • March 20, 2022
  • By author-avatar RAYA CX
Research has shown that the banking sector is most suited to an immediate rollout of chatbots compared to other industries due to more ...

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15 Aug
BLOGS

How You Can Use Content Moderation To Protect Your Business

  • August 17, 2021
  • By author-avatar RAYA CX
In today’s world, marketing and audience acquisition are ever-changing spheres. This dynamic phenomenon is largely down to the world ...

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26 Jan
BLOGS

RAYA Contact Center’s Innovation in BDC Gets Global Recognition

  • May 21, 2021
  • By author-avatar RAYA CX
RAYA Contact Center Wins Best Automotive Customer Service Provider from The Global Automotive Awards for its 2020 Performance. Despi...

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02 Dec
BLOGS

How To Stand Out Your MCommerce Business In 2021

  • May 21, 2021
  • By author-avatar RAYA CX
Mentioning eCommerce regularly as a well-known term doesn't take retailers' or consumers' by surprise anymore, yet the fascination from...

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  • EXPLORE RCX
    • ABOUT RCX
    • OUR LEADERSHIP
    • LOCATIONS & LANGUAGES
    • DIFFERENTIATORS
    • SOCIAL IMPACT
    • CORPORATE ACCELERATOR PROGRAM
  • WHAT WE DO
    • CX MANAGEMENT SOLUTIONS
    • DIGITAL SOLUTIONS
    • CALL CENTER SEAT LEASING
    • HR OUTSOURCING
  • YOUR INDUSTRY
    • BORN-DIGITAL
    • RETAIL & ECOMMERCE
    • AUTOMOTIVE
    • BANKING SERVICES
    • FMCG
    • GAMES
    • HEALTHCARE
    • TRAVEL & LEISURE
    • WHITE GOODS
    • MEDIA & COMMUNICATION
    • GOVERNMENT SERVICE
  • RCX RESOURCES
    • BLOGS
    • CASE STUDIES
    • WHITEPAPERS
    • PRESS RELEASES
    • NEWS
    • INFOGRAPHICS
  • CAREERS
    • JOIN RAYA CX
  • GET IN TOUCH
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