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BLOGS

Home » Archive by Category "BLOGS"
23 Nov
BLOGS

Don’t Make Your Black Friday’s CX Notoriously Bad Like Rebecca Black’s “Friday”

  • January 17, 2022
  • By author-avatar RAYA CX
Black Friday comes around every year and customers are bombarded with deals, offers and massive discounts. However, it does come at a...

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12 Oct
BLOGS

Meet the Different Chatbots Transforming the Fintech and Banking Industry

  • October 12, 2021
  • By author-avatar RAYA CX
  • 0 comments
Research has shown that the banking sector is most suited to an immediate rollout of chatbots compared to other industries due to more ...

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15 Aug
BLOGS

How You Can Use Content Moderation To Protect Your Business

  • August 17, 2021
  • By author-avatar RAYA CX
  • 0 comments
In today’s world, marketing and audience acquisition are ever-changing spheres. This dynamic phenomenon is largely down to the world ...

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26 Jan
BLOGS

RAYA Contact Center’s Innovation in BDC Gets Global Recognition

  • May 21, 2021
  • By author-avatar RAYA CX
  • 0 comments
RAYA Contact Center Wins Best Automotive Customer Service Provider from The Global Automotive Awards for its 2020 Performance. Despi...

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02 Dec
BLOGS

How To Stand Out Your MCommerce Business In 2021

  • May 21, 2021
  • By author-avatar RAYA CX
  • 0 comments
Mentioning eCommerce regularly as a well-known term doesn't take retailers' or consumers' by surprise anymore, yet the fascination from...

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RAYA Customer Experience provides next-generation BPO and CX on behalf of clients across various verticals. Our end-to-end customer experience journey is supported by the latest technology and the most skilled and passionate people.

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Recent Posts
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    Don’t Make Your Black Friday’s CX Notoriously Bad Like Rebecca Black’s “Friday”
    November 23, 2021 No Comments
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  • EXPLORE RCX
    • ABOUT RCX
    • OUR LEADERSHIP
    • LOCATIONS & LANGUAGES
    • DIFFERENTIATORS
    • SOCIAL IMPACT
    • CORPORATE ACCELERATOR PROGRAM
  • WHAT WE DO
    • CX MANAGEMENT SOLUTIONS
    • DIGITAL SOLUTIONS
    • CALL CENTER SEAT LEASING
    • HR OUTSOURCING
  • YOUR INDUSTRY
    • BORN-DIGITAL
    • RETAIL & ECOMMERCE
    • AUTOMOTIVE
    • BANKING SERVICES
    • FMCG
    • GAMES
    • HEALTHCARE
    • TRAVEL & LEISURE
    • WHITE GOODS
    • MEDIA & COMMUNICATION
    • GOVERNMENT SERVICE
  • RCX RESOURCES
    • BLOGS
    • CASE STUDIES
    • WHITEPAPERS
    • PRESS RELEASES
    • NEWS
  • CAREERS
    • JOIN RAYA CX
    • OPEN VACANCIES
  • GET IN TOUCH
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