AUTOMOTIVE

RAYA CX
AUTOMOTIVE SOLUTIONS
We support Automotive retailers with Call Center & BDC CX efficiency, as we have developed multiple best practices in many aspects within the automotive contact center industry.
From traditional inbound customer care, and complaints management, to several telephone market research activities, pre- and post-sales services, and roadside assistance; RAYA CX has it all covered.
Ever since its inception in 2001, Raya CX has been strategically operating in the automotive industry. Among Raya CX Automotive clients regionally are multinational top automotive manufacturers and local dealerships in many markets across the Middle East.
Raya CX has developed customized CRM solutions for many of its automotive clients to accommodate their different requirements and business processes to support their customer engagement and communication centers. Our omnichannel communication infrastructure gives customers 24/7 access to our channels via phone, SMS, email, chat, or social media.

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RAYA IS YOUR BRIDGE THAT BRINGS AN EXCITING, EXCEPTIONAL, AND ELEVATED SHOPPING EXPERIENCE TO YOUR CUSTOMERS.
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