RAYA CX, Author at RAYA CX

20 Oct 2022

How RAYA CX Took the British Council from High Social Media Response Times to High Sales Growth in 11 Months

November 2, 2022
By RAYA CX

RAYA CX is putting a spotlight on its successful CX journey with the British Council in the MENA region through our case study. RCX h...

28 Sep 2022

NEWS, PRESS RELEASES

Raya CX Named an Aspirant in Everest Group’s CXM PEAK Matrix® EMEA 2022

September 28, 2022
By RAYA CX

Recognized by the Everest Group for the 2nd consecutive year RAYA CX gained a higher position in the Aspirant category in Everest Grou...

20 Sep 2022

BLOGS, INFOGRAPHICS

RAYA CX Capturing University of Bahrain Students’ Happiness, 88% Worth!

September 20, 2022
By RAYA CX

Transforming UOB students’ CX journey Gulf CX, a RAYA CX company, has handled the University of Bahrain’s Student Service Center sup...

01 Sep 2022

NEWS

RAYA CX Featured as a Key Outsourcing Provider in the German Outsourcing Association Destination Guide Egypt

September 8, 2022
By RAYA CX

RAYA CX has been featured in the German Outsourcing Association’s Destination Guide Egypt as a key outsourcing provider. The #German ...

22 Aug 2022

NEWS, PRESS RELEASES

RAYA CX Signs a Strategic Partnership Agreement with Zain KSA to Manage its CX in KSA

September 8, 2022
By RAYA CX

RAYA Customer Experience, a subsidiary of Raya Holding for Financial Investments, announced that it has signed a strategic partnershi...

18 Aug 2022

BLOGS

3 Ways Great CX can Solve Major Startup Challenges

September 8, 2022
By RAYA CX

Customer experience is important to any company but when it comes to startups it’s a whole other ballpark. Startups have a unique set...

16 Aug 2022

NEWS

RAYA CX H1 2022 Earnings: Note from the CEO

September 8, 2022
By RAYA CX

RAYA CX’s H1 2022 earnings report has been published. Our CEO, Ahmed Refky stated, “I’m glad to see the year-on-year growth across al...

15 Aug 2022

BLOGS, WEBINARS

Top 5 Tips to Humanizing Technology for Incredible Customer Experiences

September 8, 2022
By RAYA CX

Our webinar Humanizing Technology to Drive the Future of Retail touched on many crucial points and featured #ecommerce and CX experts...

02 Aug 2022

INTERVIEWS

Refky on RAYA CX’s Transformation Growth and Expansions in ICT Magazine

November 16, 2022
By RAYA CX

RAYA CX CEO, Ahmed Refky was interviewed in the July issue of ICT Business Magazine. This special issue is dedicated to the IT and te...

31 Jul 2022

BLOGS, CASE STUDIES

RAYA CX Chatbot Ray in the IAOP Spotlight

January 30, 2023
By RAYA CX

We’re proud to have our very own chatbot Ray featured in the member spotlight by the International Association of Outsourcing Profess...

Posts by RAYA CX