RAYA CX, Author at RAYA CX

18 Aug

3 Ways Great CX can Solve Major Startup Challenges

August 18, 2022
By RAYA CX

Customer experience is important to any company but when it comes to startups it’s a whole other ballpark. Startups have a unique set...

16 Aug

NEWS

RAYA CX H1 2022 Earnings: Note from the CEO

August 17, 2022
By RAYA CX
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RAYA CX’s H1 2022 earnings report has been published. Our CEO, Ahmed Refky stated, “I’m glad to see the year-on-year growth across al...

15 Aug

BLOGS, WEBINARS

Top 5 Tips to Humanizing Technology for Incredible Customer Experiences

August 15, 2022
By RAYA CX
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Our webinar Humanizing Technology to Drive the Future of Retail touched on many crucial points and featured #ecommerce and CX experts...

02 Aug

INTERVIEWS

Refky on RAYA CX’s Transformation Growth and Expansions in ICT Magazine

August 2, 2022
By RAYA CX

RAYA CX CEO, Ahmed Refky was interviewed in the July issue of ICT Business Magazine. This special issue is dedicated to the IT and te...

31 Jul

BLOGS, CASE STUDIES

RAYA CX Chatbot Ray in the IAOP Spotlight

August 14, 2022
By RAYA CX

We’re proud to have our very own chatbot Ray featured in the member spotlight by the International Association of Outsourcing Profess...

19 Jun

NEWS

RAYA CX and Palm Hills Developments Celebrating a Successful 5-Year Partnership of CX Excellence

June 19, 2022
By RAYA CX

This month RAYA CX and Palm Hills Developments celebrated their 5-year partnership going strong with the attendance of the VP of Clie...

14 Jun

WEBINARS

Sam Hanna on CX Challenges, Data, and Technology in Interview with CX Live

June 15, 2022
By RAYA CX

Watch our CRO, Sam Hanna share his insights on the main CX challenges, the importance of data analytics as well as many CX issues in ...

08 Jun

NEWS

RAYA CX GETS CERTIFIED BY COPC FOR THE 15TH YEAR IN A ROW

June 8, 2022
By RAYA CX

We are proud to be COPC certified for the 15th year in a row! The COPC certification is the most prestigious recognition in our indus...

06 Jun

INTERVIEWS

Refky on the transformation of the BPO Industry and the Key to RAYA CX’s Success

June 6, 2022
By RAYA CX

In an interview on the show Shoghl 3ali on the Egyptian channel CBC with host Dina Abdelkarim, our CEO, Ahmed Refky shed light on the...

26 May

NEWS

RAYA CX Wins the Best CX and Operational Excellence at CX Live Awards

May 26, 2022
By RAYA CX

RAYA CX team receives the award for Best CX and Operational Excellence on our behalf at the CX Live Awards, Middle East 2022! A ...

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