RAYA CX, Author at RAYA CX

19 Jun

RAYA CX and Palm Hills Developments Celebrating a Successful 5-Year Partnership of CX Excellence

June 19, 2022
By RAYA CX
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This month RAYA CX and Palm Hills Developments celebrated their 5-year partnership going strong with the attendance of the VP of Clie...

14 Jun

WEBINARS

Sam Hanna on CX Challenges, Data, and Technology in Interview with CX Live

June 15, 2022
By RAYA CX

Watch our CRO, Sam Hanna share his insights on the main CX challenges, the importance of data analytics as well as many CX issues in ...

08 Jun

NEWS

RAYA CX GETS CERTIFIED BY COPC FOR THE 15TH YEAR IN A ROW

June 8, 2022
By RAYA CX

We are proud to be COPC certified for the 15th year in a row! The COPC certification is the most prestigious recognition in our indus...

06 Jun

INTERVIEW

Refky on the transformation of the BPO Industry and the Key to RAYA CX’s Success

June 6, 2022
By RAYA CX

In an interview on the show Shoghl 3ali on the Egyptian channel CBC with host Dina Abdelkarim, our CEO, Ahmed Refky shed light on the...

26 May

NEWS

RAYA CX Wins the Best CX and Operational Excellence at CX Live Awards

May 26, 2022
By RAYA CX

RAYA CX team receives the award for Best CX and Operational Excellence on our behalf at the CX Live Awards, Middle East 2022! A ...

19 May

NEWS

RAYA CX Q1 2022 Earnings: Note from the CEO

May 19, 2022
By RAYA CX

RAYA CX Q1 2022 earnings report has been published. Our CEO, Ahmed Refky stated, I’m pleased to see year-on-year growth across all fi...

15 May

INFOGRAPHICS

Make or Break: Top 3 E-commerce Trends in CX

June 5, 2022
By RAYA CX

With e-commerce booming, you have to always be 2 steps ahead to cater to your customer’s everchanging expectations and keep up with r...

19 Apr

BLOGS, INFOGRAPHICS

Artificial Intelligence Myths vs Facts

April 19, 2022
By RAYA CX

We’re debunking the biggest myths that riddle AI through our infographic! Know the facts that tackle these common misconceptions and ...

06 Apr

NEWS

RAYA CX Salutes its 2021 RAC Winners

April 6, 2022
By RAYA CX

RAYA CX has recognized 6 outstanding RCXers who have been added to the RAYA Achievers Club (RAC). RAC is where RAYA brings its top ac...

28 Mar

NEWS

RAYA CX Accelerating Future Corporations Today

May 8, 2022
By RAYA CX

RAYA CX was glad to enable 6 incredible startup companies to accelerate in its FutureTECH corporate program’s first cycle. 120 compan...

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