RAYA CX, Author at RAYA CX

20 Sep

RAYA CX Capturing University of Bahrain Students’ Happiness, 88% Worth!

September 20, 2022
By RAYA CX

Transforming UOB students’ CX journey Gulf CX, a RAYA CX company, has handled the University of Bahrain’s Student Service Center sup...

01 Sep

NEWS

RAYA CX Featured as a Key Outsourcing Provider in the German Outsourcing Association Destination Guide Egypt

September 8, 2022
By RAYA CX

RAYA CX has been featured in the German Outsourcing Association’s Destination Guide Egypt as a key outsourcing provider. The #German ...

22 Aug

NEWS, PRESS RELEASES

RAYA CX Signs a Strategic Partnership Agreement with Zain KSA to Manage its CX in KSA

September 8, 2022
By RAYA CX

RAYA Customer Experience, a subsidiary of Raya Holding for Financial Investments, announced that it has signed a strategic partnershi...

18 Aug

BLOGS

3 Ways Great CX can Solve Major Startup Challenges

September 8, 2022
By RAYA CX

Customer experience is important to any company but when it comes to startups it’s a whole other ballpark. Startups have a unique set...

16 Aug

NEWS

RAYA CX H1 2022 Earnings: Note from the CEO

September 8, 2022
By RAYA CX

RAYA CX’s H1 2022 earnings report has been published. Our CEO, Ahmed Refky stated, “I’m glad to see the year-on-year growth across al...

15 Aug

BLOGS, WEBINARS

Top 5 Tips to Humanizing Technology for Incredible Customer Experiences

September 8, 2022
By RAYA CX

Our webinar Humanizing Technology to Drive the Future of Retail touched on many crucial points and featured #ecommerce and CX experts...

02 Aug

INTERVIEWS

Refky on RAYA CX’s Transformation Growth and Expansions in ICT Magazine

September 8, 2022
By RAYA CX

RAYA CX CEO, Ahmed Refky was interviewed in the July issue of ICT Business Magazine. This special issue is dedicated to the IT and te...

31 Jul

BLOGS, CASE STUDIES

RAYA CX Chatbot Ray in the IAOP Spotlight

September 8, 2022
By RAYA CX

We’re proud to have our very own chatbot Ray featured in the member spotlight by the International Association of Outsourcing Profess...

19 Jun

NEWS

RAYA CX and Palm Hills Developments Celebrating a Successful 5-Year Partnership of CX Excellence

June 19, 2022
By RAYA CX

This month RAYA CX and Palm Hills Developments celebrated their 5-year partnership going strong with the attendance of the VP of Clie...

14 Jun

WEBINARS

Sam Hanna on CX Challenges, Data, and Technology in Interview with CX Live

June 15, 2022
By RAYA CX

Watch our CRO, Sam Hanna share his insights on the main CX challenges, the importance of data analytics as well as many CX issues in ...

Posts by RAYA CX