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Posts by RAYA CX

Home » Articles Posted by RAYA CX
18 Aug
BLOGS

3 Ways Great CX can Solve Major Startup Challenges

  • August 18, 2022
  • By author-avatar RAYA CX
Customer experience is important to any company but when it comes to startups it’s a whole other ballpark. Startups have a unique set...

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16 Aug
NEWS

RAYA CX H1 2022 Earnings: Note from the CEO

  • August 17, 2022
  • By author-avatar RAYA CX
  • 0 comments
RAYA CX’s H1 2022 earnings report has been published. Our CEO, Ahmed Refky stated, “I’m glad to see the year-on-year growth across al...

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15 Aug
BLOGS, WEBINARS

Top 5 Tips to Humanizing Technology for Incredible Customer Experiences

  • August 15, 2022
  • By author-avatar RAYA CX
  • 0 comments
Our webinar Humanizing Technology to Drive the Future of Retail touched on many crucial points and featured #ecommerce and CX experts...

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02 Aug
INTERVIEWS

Refky on RAYA CX’s Transformation Growth and Expansions in ICT Magazine

  • August 2, 2022
  • By author-avatar RAYA CX
RAYA CX CEO, Ahmed Refky was interviewed in the July issue of ICT Business Magazine. This special issue is dedicated to the IT and te...

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31 Jul
BLOGS, CASE STUDIES

RAYA CX Chatbot Ray in the IAOP Spotlight

  • August 14, 2022
  • By author-avatar RAYA CX
We’re proud to have our very own chatbot Ray featured in the member spotlight by the International Association of Outsourcing Profess...

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19 Jun
NEWS

RAYA CX and Palm Hills Developments Celebrating a Successful 5-Year Partnership of CX Excellence

  • June 19, 2022
  • By author-avatar RAYA CX
This month RAYA CX and Palm Hills Developments celebrated their 5-year partnership going strong with the attendance of the VP of Clie...

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14 Jun
WEBINARS

Sam Hanna on CX Challenges, Data, and Technology in Interview with CX Live

  • June 15, 2022
  • By author-avatar RAYA CX
Watch our CRO, Sam Hanna share his insights on the main CX challenges, the importance of data analytics as well as many CX issues in ...

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08 Jun
NEWS

RAYA CX GETS CERTIFIED BY COPC FOR THE 15TH YEAR IN A ROW

  • June 8, 2022
  • By author-avatar RAYA CX
We are proud to be COPC certified for the 15th year in a row! The COPC certification is the most prestigious recognition in our indus...

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06 Jun
INTERVIEWS

Refky on the transformation of the BPO Industry and the Key to RAYA CX’s Success

  • June 6, 2022
  • By author-avatar RAYA CX
In an interview on the show Shoghl 3ali on the Egyptian channel CBC with host Dina Abdelkarim, our CEO, Ahmed Refky shed light on the...

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26 May
NEWS

RAYA CX Wins the Best CX and Operational Excellence at CX Live Awards

  • May 26, 2022
  • By author-avatar RAYA CX
RAYA CX team receives the award for Best CX and Operational Excellence on our behalf at the CX Live Awards, Middle East 2022!   A ...

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RAYA Customer Experience provides next-generation BPO and CX on behalf of clients across various verticals. Our end-to-end customer experience journey is supported by the latest technology and the most skilled and passionate people.

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  • EXPLORE RCX
    • ABOUT RCX
    • OUR LEADERSHIP
    • LOCATIONS & LANGUAGES
    • DIFFERENTIATORS
    • SOCIAL IMPACT
    • CORPORATE ACCELERATOR PROGRAM
  • WHAT WE DO
    • CX MANAGEMENT SOLUTIONS
    • DIGITAL SOLUTIONS
    • CALL CENTER SEAT LEASING
    • HR OUTSOURCING
  • YOUR INDUSTRY
    • BORN-DIGITAL
    • RETAIL & ECOMMERCE
    • AUTOMOTIVE
    • BANKING SERVICES
    • FMCG
    • GAMES
    • HEALTHCARE
    • TRAVEL & LEISURE
    • WHITE GOODS
    • MEDIA & COMMUNICATION
    • GOVERNMENT SERVICE
  • RCX RESOURCES
    • BLOGS
    • CASE STUDIES
    • WHITEPAPERS
    • PRESS RELEASES
    • INTERVIEWS
    • WEBINARS
    • NEWS
    • INFOGRAPHICS
    • RCX GUIDE
  • CAREERS
    • JOIN RAYA CX
  • GET IN TOUCH
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